Find answers to common questions and get the most out of GoogleReviewBoost
Search for your business to generate the correct Google review link
Import your customer list or add emails manually
Select from our professional email templates or create your own
Send your review requests and track performance
Start by searching for your business in the 'Business Name' field. Once found, add your customer emails and select a template. Click 'Send Review Requests Now' to start your campaign.
Yes, your business should be listed on Google Maps for the best results. This ensures customers can easily find and leave reviews for your business.
Free users can send 1 email per day. Pro users can send up to 20 emails per day, with 10 sent at once. Lifetime users have the same limits as Pro users.
Try using the exact business name as it appears on Google Maps. You can also manually paste your Google review link in the 'Custom Review Link' field.
Yes! Each business location needs to be set up separately. Search for each location individually to get the correct review link.
Our platform automatically generates the correct Google review link when you search for your business. You can also find it by going to your business on Google Maps and clicking 'Write a review'.
Yes! Click the 'Edit' button in the email preview section to customize both the subject line and email content. Make sure to keep the placeholders like [Customer Name] and [Review Link].
Use the CSV Import feature to upload a file with your customer data. The file should have columns for name and email address. Our system will automatically detect the correct columns.
Bounced emails are automatically tracked and reported in your analytics. We'll show you which emails failed to deliver so you can update your customer list.
Visit your Analytics Dashboard to see detailed metrics including email opens, clicks, and review completion rates. This helps you optimize your campaigns.
Yes! Our tracking system shows you email open rates and click-through rates for each campaign, helping you understand customer engagement.
We store your campaign data for 12 months, giving you plenty of time to analyze trends and improve your review collection strategy.
Pro plan is $8.99/month with 20 emails per day. Lifetime plan is $39 one-time payment with the same features as Pro, but you never pay monthly fees again.
Yes, you can cancel your Pro subscription at any time. Your account will remain active until the end of your current billing period.
We offer a 30-day money-back guarantee for new Pro subscribers. Lifetime plans are non-refundable after 7 days.
Make sure your business is listed on Google Maps with the exact name. Try including your city or area if there are multiple locations with similar names.
Check your internet connection and try again. If the problem persists, contact our support team with details about the error you're seeing.
Yes! GoogleReviewBoost is fully responsive and works on all devices including smartphones and tablets.
Our support team is here to help you succeed with GoogleReviewBoost.