Google Reviews Guide: How to View, Write & Remove Reviews
Google Reviews have become one of the most important factors for both customers and businesses. Whether you're trying to check your own reviews ("my Google reviews") or you're a business owner managing customer feedback, understanding how Google Reviews work can help you build trust, improve your online reputation, and make better decisions.
What You'll Learn in This Guide:
- How to see your Google Reviews
- How to leave and write a Google Review
- How to delete or remove a Google Review
- Why Google Reviews for business matter
- Answers to common questions like "Can you delete Google Reviews?"
What Are Google Reviews and Why Do They Matter?
Google Reviews are customer ratings and written feedback left on a business's Google profile (formerly Google My Business). They appear in Google Search and Google Maps, making them highly visible to potential customers.
For individuals, Google Reviews provide transparency. For businesses, they're a critical factor in building credibility, improving local SEO, and attracting new customers.
Pro Tip
Businesses with more high-quality Google Reviews often appear higher in local search results and receive more clicks.
How to See My Google Reviews
If you've left reviews on Google in the past, you might wonder where to find them. Here's how to access your review history:
Step-by-Step Instructions:
- Open Google Maps or the Google Maps app
- Make sure you're signed in with the Google account you used to leave reviews
- Click the Menu (three lines) in the top left
- Select Your Contributions > Reviews
You'll now see a list of your Google Reviews along with the star ratings and any comments you've left.
How to Leave a Google Review (Step by Step)
Leaving a review helps others make informed decisions and gives businesses valuable feedback. Here's the complete process:
How to Leave a Review:
- Search for the business on Google or Google Maps
- Click on the business name to open its profile
- Scroll down to the "Write a Review" section
- Select your star rating (1–5 stars)
- Add a comment describing your experience
Your review will appear publicly on the business's profile. If you're unsure what to say, see the next section for tips on writing effective reviews.
Pro Tip
You can also generate a direct Google review link to make it easier for customers to leave reviews. GoogleReviewBoost allows you to create a free link and even send it via email — with the premium version you can automate follow-ups and track engagement.
Generate Free Review LinkHow to Write a Good Google Review
A well-written Google Review can be short but still useful. Consider including these elements:
Specific Details
What service or product you used
Your Experience
Was it positive or negative?
Recommendations
Would you return? Would you recommend to others?
Example of a Great Review:
"We had an amazing experience with [Business Name]. The staff were friendly, the service was fast, and the quality exceeded expectations. Highly recommended!"
How to Delete or Remove a Google Review
You can delete your own Google Reviews at any time, but you cannot directly delete someone else's review on your business unless it violates Google's policies.
To Delete Your Own Review:
- Go to Google Maps and log in
- Click Menu > Your Contributions > Reviews
- Find the review you want to delete
- Click the three dots next to it and select Delete Review
To Remove Reviews from Your Business:
If you're a business owner, you can't delete reviews outright. However, you can:
- Flag inappropriate reviews for removal
- Respond publicly to negative reviews professionally
- Report reviews that violate Google's policies
Google will review flagged content and may remove it if it breaches guidelines.
Google Reviews for Business: Why They're Essential
For businesses, Google Reviews are like word-of-mouth at scale. They provide numerous benefits:
Build Trust
With potential customers through social proof
Boost Local SEO
Improve your search rankings in local results
Customer Insights
Understand what customers think about your service
Increase Conversions
Turn searchers into paying customers
Can You Delete Google Reviews? (FAQ)
Individuals
Yes, you can delete your own reviews at any time through Google Maps.
Businesses
No, you cannot delete someone else's review unless it violates Google's policies. You can flag inappropriate reviews for Google to review.
Outcome
If Google agrees the review breaks rules (spam, hate speech, fake content), it may be removed.
Best Practices for Managing Google Reviews
Regular Monitoring
Check your reviews regularly (both as a customer and business)
Quick Responses
Respond promptly to feedback, especially negative reviews
Encourage Reviews
Ask happy customers to leave honest reviews
Use Professional Tools
Automate review requests and monitor analytics with tools like GoogleReviewBoost
Final Thoughts
Google Reviews are a powerful way to share experiences, help others, and grow a business's reputation. Knowing how to see, write, delete, and manage reviews puts you in control of your online presence.
If you're a business owner, start by making it easy for customers to leave reviews. The more genuine, positive feedback you collect, the stronger your credibility becomes — and the better your chances of showing up higher in search results.
Ready to Take Action?
Generate your free Google review link now and start collecting reviews more efficiently. The premium version adds automation, tracking, and more powerful features.
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